1. Eligibility for Refunds

• Refunds are applicable only on services that are not yet activated or delivered.
• Property listings that have not been published or reviewed by our team are eligible for cancellation and full refund within 24 hours of payment.
• In cases of duplicate transactions or system errors, a refund will be automatically processed.

2. Refund Initiation

• Users can raise refund requests through their dashboard or by contacting support@landlots.in.
• A valid payment reference number and reason must be provided during the request.
• All requests are reviewed within 2 business days.

3. Mode and Timeframe

• Approved refunds are credited within 7–10 working days via the original payment method.
• We do not offer cash refunds. Wallet credits may be issued for platform-related adjustments.

4. Non-Refundable Items

• Premium services already delivered (e.g., consultancy, legal drafts).
• Third-party services (e.g., site visits, packers/movers) after confirmation.
• Promotional campaigns and subscriptions consumed partially or fully.

5. Legal Jurisdiction

All refund-related concerns are subject to resolution under the jurisdiction of Indore, Madhya Pradesh. Users agree to this condition upon making a transaction on Landlots.